What Methods of Payment Do You Accept?

We accept Paypal, Credit Card (Visa, MasterCard, Discover, and American Express), Debit Card, or E Check (i.e. using your regular Bank Account)

How Long Does Each Filter Last?

There is no exact time frame to which a filter last, because each person doesn't wear their mask at the same frequency. However, we recommend changing each filter every 3-4 weeks to ensure full effectiveness. Filters are white, when the color changes to a light brown that is a sure sign it needs to be changed.

Shipping Time? Returns?

Processing can take up to 5 business days. Due to limited employees because of covid-19 restrictions. However, typically we do same day processing. Delivery Typically takes only 3-7 days in USA. However, due to current events these times can be delayed up to 10 days. For Canada shipping is 7-20 Days. We have a hassle free return policy, if there is any problem with your mask email us at support@ellesshop.net

How Do I Replace My Filter?

Replacement Filters can be ordered on this site. Ellesshop.net (check order form for more details). In addition, if you make a purchase of a mask, we have a filter subscription service. To ensure you always have fresh filters, without the hassle of having to place an order every month.

How Do I know The Mask Is Protecting me?

Our mask have been through extensive testing to ensure the Carbon Activated Filter system  is keeping things like, air pollution, smoke, dust/debris, etc out of your lungs.